Royelbd takes your privacy seriously. This policy explains exactly what personal information we collect, why we collect it, how we use it, and what rights you have over your own data as a player on our platform.
Privacy at royelbd isn't just a legal requirement — it's a commitment to every player who trusts us with their information. Here's what that looks like in practice.
All personal data stored by royelbd is encrypted at rest. Your name, contact details, and payment information are never stored in plain text. Even in the unlikely event of a breach, your data remains protected by strong encryption standards.
Every connection between your device and royelbd is secured with SSL/TLS encryption. This means your login credentials, payment details, and personal information cannot be intercepted while in transit — whether you're on mobile data or Wi-Fi.
Royelbd does not sell, rent, or trade your personal information to any third party for marketing purposes. The data you provide to royelbd is used only to operate your account, process payments, and improve the platform experience.
Royelbd only collects the information that is genuinely necessary to operate your account and comply with legal requirements. We don't ask for data we don't need, and we don't keep data longer than required for its original purpose.
Royelbd gives every player the right to access, correct, or request deletion of their personal data. You can submit a data request at any time by contacting support. Royelbd will respond within 30 days of receiving a valid request.
If you've opted in to receive promotional communications from royelbd, you can opt out at any time. Every marketing email includes an unsubscribe link, and you can also update your communication preferences directly in your account settings.
About This Policy: This Privacy Policy applies to all users of the royelbd platform, including the website and mobile app. By registering an account or using royelbd, you confirm that you have read and understood how we handle your personal data as described here.
Royelbd is an online betting and casino platform operated for players in Bangladesh. The platform is accessible via the royelbd website and mobile app. Royelbd is the data controller for all personal information collected through the platform.
If you have any questions about this Privacy Policy, or if you wish to exercise any of your data rights, you can contact the royelbd privacy team at any time:
Royelbd aims to respond to all privacy-related enquiries within 30 days. For urgent matters — such as suspected unauthorised access to your account — please use live chat for the fastest response.
Royelbd collects personal data in several ways — directly from you when you register or use the platform, automatically through your use of the platform, and in some cases from third-party payment providers. The table below summarises the main categories of data royelbd collects and why.
| Data Category | Examples | Why We Collect It |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number | Account registration and identity verification |
| Contact Data | Mobile number, email address | Account notifications, support communications |
| Payment Data | bKash / Nagad / Rocket account number | Processing deposits and withdrawals |
| Technical Data | IP address, device type, browser, OS | Security monitoring, fraud prevention |
| Usage Data | Pages visited, games played, session duration | Platform improvement, responsible gaming tools |
| Transaction Data | Deposit history, withdrawal history, bet records | Account management, regulatory compliance |
| Communications Data | Support chat logs, email correspondence | Resolving disputes, improving support quality |
Royelbd does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information, except where this is strictly necessary for responsible gaming purposes — for example, if you voluntarily disclose a gambling-related health concern when requesting self-exclusion.
Royelbd uses your personal data only for legitimate purposes directly related to operating the platform and serving you as a player. We do not use your data for purposes that are incompatible with the reason it was originally collected.
Royelbd never uses your personal data to make automated decisions that have a significant legal or financial impact on you without human review. If you have concerns about how your data is being used, contact support at [email protected].
Royelbd does not sell your personal data to any third party. However, in order to operate the platform effectively, royelbd shares certain data with trusted service providers and partners under strict data processing agreements.
All third parties with whom royelbd shares personal data are required to handle that data in accordance with applicable data protection standards. Royelbd does not permit third-party service providers to use your data for their own marketing purposes.
Royelbd uses cookies and similar tracking technologies to operate the platform, remember your preferences, and understand how players use the site. Here is a breakdown of the types of cookies royelbd uses.
You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the royelbd platform. Royelbd does not use third-party advertising cookies or tracking pixels for external ad targeting.
Royelbd retains your personal data only for as long as it is necessary for the purpose for which it was collected, or as required by applicable law. The following general retention periods apply.
When data is no longer required, royelbd securely deletes or anonymises it so that it can no longer be linked to you as an individual. If you request deletion of your account, royelbd will process the deletion of your personal data subject to any legal retention obligations that apply.
As a royelbd player, you have the following rights over your personal data. To exercise any of these rights, contact royelbd at [email protected]. Royelbd will respond to all valid requests within 30 days.
You can request a copy of all personal data royelbd holds about you. Royelbd will provide this in a clear, readable format within 30 days.
If any personal data royelbd holds about you is inaccurate or incomplete, you have the right to request that it be corrected. You can update basic details directly in your account settings.
You can request that royelbd delete your personal data. This right is subject to legal retention obligations — royelbd may be required to retain certain records even after your account is closed.
You can object to royelbd processing your data for marketing purposes at any time. You can also object to processing based on legitimate interests where you believe your rights override those interests.
You can request that royelbd provide your personal data in a structured, machine-readable format so that you can transfer it to another service if you choose.
In certain circumstances, you can request that royelbd restrict the processing of your data — for example, while a dispute about its accuracy is being resolved.
Royelbd takes the security of your personal data seriously and has implemented a range of technical and organisational measures to protect it against unauthorised access, loss, or disclosure.
While royelbd takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account secure — use a strong, unique password and never share your login credentials with anyone.
Security Tip: Royelbd will never ask for your password via email, chat, or phone. If you receive a message claiming to be from royelbd and asking for your password, do not respond — contact support immediately.
Royelbd is strictly an 18+ platform. Royelbd does not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register an account or use the royelbd platform.
If royelbd discovers that personal data has been collected from a person under the age of 18, that account will be closed immediately and all associated data will be deleted. If you believe a minor has registered on royelbd, please contact support at [email protected] so the matter can be investigated and resolved promptly.
Royelbd may update this Privacy Policy from time to time to reflect changes in the platform, applicable law, or industry best practices. When changes are made, the "Last Updated" date at the top of this page will be revised.
Where changes are material — meaning they significantly affect how royelbd uses your data or your rights — royelbd will notify registered players via email or in-platform notification before the changes take effect. Your continued use of royelbd after any update constitutes your acceptance of the revised policy.
Royelbd recommends reviewing this page periodically. If you have any questions about a specific change, contact the support team at [email protected].
Royelbd is built on trust. Now that you know how we protect your privacy, take the next step and join thousands of Bangladesh players already on the platform.